See also support and FAQ page.
By using the app, you agree:
- to only take photos of you standing on a bathroom scale with your feet and weight measurement visible.
- not to take photos that might identify you - your face, your passport lying on the floor near a scale, or similar.
- not to take photos of disturbing content - we are serious here, and watch out if your scale surface is reflective.
- not to send spoofed images/fake numbers on the scale/and other content that is designed to deteriorate the quality of the computer vision algorithm.
Privacy statementWe understand that taking images of your feet on the scale is a sensitive topic. This is why we designed SnapScale privacy-first.
This app does not:
- ask you to login with Google/Facebook and store your data linked to your profiles,
- ask you to provide any other Personal Identifiable Information (PII), like your name or address,
- read images stored on your phone,
- read your fitness data from other sources,
- collect your IP address or any other PII data.
The photo is sent to server for state-of-the-art artificial intelligence analysis with the goal of reading out the number on the scale.
During analysis, the automated process might decide to consult a human from SnapScale’s team for advice. For example, if numbers are unreadable due to poor lighting the algorithm will produce low-confidence results which will be checked manually. This results in prolonged “processing...” time of the log entry.
The anonymized photos are stored indefinitely on the servers to enable SnapScale’s team to improve computer vision algorithm. The photos on server are never linked with your identity. In fact, we don't ask who you are at all.
If you choose to export your data to Fitbit account, your fitbit identity is never shared with SnapScale servers. Communication with Fitbit is implemented on the client App, and the only thing transmitted to Fitbit is weight timestamps and values.